According to the National Institute on Drug Abuse (NIDA), 48.4 million people in the US have substance use disorder, and only 14.6% of people receive treatment.¹ Cost is one of the major reasons that prevent many people from getting the medical care they need. Finding the right therapist that accepts Aetna can make treatment more accessible and help reduce out-of-pocket costs. If you have Aetna health insurance, therapists at Empower Health Group of North Carolina (EHG of NC), a licensed behavioral health facility in Wilmington, NC, can help confirm your coverage and connect you with the right level of care. 

Licensed clinicians at EHG of NC, a behavioral health clinic in Wilmington, provide both in-person and virtual behavioral health services to people across North Carolina and out of state. We help verify benefits before treatment begins. Call 910-335-9102 to verify insurance and start your Aetna-covered therapy. 

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Does Aetna Cover Therapy in Wilmington, NC? 

Yes, Aetna may cover mental health treatment and therapy sessions in NC.² But the coverage may vary based on: 

• Plan type 
• Copays or coinsurance 
• Deductibles 

For more understanding, read What Does Aetna Mental Health Coverage Include In 2026. 

What Mental Health Conditions May Be Covered Under Aetna? 

Aetna-covered therapies at EHG of NC treat a wide range of mental health and behavioral conditions. Commonly covered mental health conditions under Aetna may include:³

• Depression 
• Grief and Loss
• Anxiety and Stress
• Borderline Personality Disorder (BPD) 
• Post-Traumatic Stress Disorder (PTSD) 
• Attention Deficit/Hyperactivity Disorder (ADHD)
• Substance Use Disorders (SUD)
• Eating Disorders
• Suicidal Thoughts

Read more about Addiction Counselors in North Carolina.

How to Find a Therapist That Accepts Aetna in Wilmington, NC 

To find a therapist who accepts Aetna in Wilmington, NC, follow this step-by-step process: 

Go to Aetna Member Portal 

• Visit the Aetna Member Portal and log in.⁴ 
• Type in your zip code (Wilmington, NC) and select your category and plan. 

Use the Aetna Health App 

• Access the “Find Care” option on the Aetna Health App. 
• Look for therapists and counselors around you to know their availability 

Locate Local Provider Directories 

• Reach out to the therapists to see whether they accept your specific Aetna plan and are accepting new patients.
• Inquire about your cost and treatment alternatives. 

Pro-tip: Always call your Mental Health and Addiction Therapist before your first appointment to confirm they accept Aetna insurance and verify your copay amount. 

How to Verify Aetna for Therapy Sessions in North Carolina 

To verify your Aetna insurance for therapy in North Carolina, follow this simple insurance verification process: 

1. Go to your account and check your plan’s Summary of Benefits (SOB). 
2. Confirm your copays, deductibles, and therapy coverage by calling the number on the back of your insurance card.⁵ 
3. Contact EHG of NC and confirm availability before booking an appointment. 

Aetna-Covered Therapies At EHG of NC 

At EHG of NC, licensed therapists provide Aetna-covered therapy, which may include Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and dual-diagnosis treatment if medically necessary. 

• Cognitive Behavioral Therapy (CBT): A CBT therapist helps identify unhealthy thought patterns and replace them with healthier ones. CBT is commonly used for anxiety, depression, and addiction recovery. 
• Dialectical Behavior Therapy (DBT): A DBT therapist teaches you how to control emotions and deal with stress. DBT therapy may be helpful for people who experience intense emotions. 
• Dual-Diagnosis Treatment (If Required): If you are dealing with both mental health and substance use disorder, you need dual-diagnosis treatment that treats both at the same time to support lasting recovery. 

What To Expect At Your First Therapy Session? 

Your first therapy session is an introductory conversation with your therapist to understand your concerns and goals. The first session typically involves:

1. Paperwork: Reviewing policies, payment, and insurance details.
2. Intake Assessment: Your therapist asks questions about your symptoms, mental health history, and family dynamics. 
3. Goal Setting: Discussing what mental health challenges you want to address and treatment goals. 

Therapists Accept Aetna at EHG of NC Across All Levels of Care 

At EHG of NC, Aetna may cover behavioral health treatment at different levels of care, including Outpatient Program (OP), Intensive Outpatient Program (IOP), Partial Hospitalization Program (PHP), and telehealth. 

• Outpatient (OP): Outpatient program is suitable for individuals with mild to moderate mental health or substance use symptoms. 
• Partial Hospitalization Program (PHP): PHP programs provide structured daytime treatment for individuals who need more support than weekly therapy without staying overnight at a rehab facility. 
• Intensive Outpatient Program (IOP): Intensive outpatient programs offer several therapy sessions each week while allowing you to continue work, school, or family commitments. 
• Telehealth: If you are unable to travel or have transport issues, online therapy sessions are available with a secure same-day telehealth appointment.  

Top Reasons to Choose Aetna-Covered Therapists at EHG of NC 

According to the North Carolina Institute of Medicine, North Carolina ranks among the bottom states (39th to 44th nationally) for mental health access.⁶ EHG of NC is a HIPAA-compliant behavioral health center located in Wilmington, NC, at 2106 South 17th Street. Choosing Aetna therapists from EHG of NC makes mental health care highly accessible and affordable. 

• Licensed mental health and addiction therapists
• Complete mental health evaluation 
• Reduced out-of-pocket cost with insurance coverage 
• In-person or Telehealth therapy options 
• Fast Admission to Aetna Addiction Treatment 
• Individual, family, and group therapy 
• Dual diagnosis treatment for co-occurring disorders (if medically necessary)
• Support with the pre-authorization process 

To verify exactly what your specific plan covers, call 910-335-9102 today. We are available from Monday to Friday, 9:00 AM to 5:00 PM. 

3 Easy Steps to Start Aetna-Covered Therapy at EHG of NC 

Starting Aetna-covered therapy sessions at EHG of NC is quick and simple: 

1. Call 910-335-9102 or fill out the online form. We’ll get back to you. 
2. Verify your insurance to know your benefits. 
3. Start Aetna-covered therapy at EHG of NC 

Ready to use your Aetna benefits for therapy? Our admissions team at Empower Health Group of North Carolina (EHG of NC) explains expected out-of-pocket costs whenever possible. Call 910-335-9102 to verify your insurance, check your coverage, and schedule your first appointment. 

Frequently Asked Questions About A Therapist That Accepts Aetna 

The most asked questions about mental health providers taking Aetna are answered here. 

How Do I Know If My Therapist Accepts Aetna in Wilmington?

The easiest way is to contact your therapist’s office and ask if they accept your specific Aetna plan. You can also log in to your Aetna member account or use the Aetna app to search for in-network providers. If you’re considering EHG of NC, call 910-335-9102 , and our team can verify your Aetna benefits before you schedule your appointment.

Is Therapy 100% Covered By Aetna? 

Therapy may not be 100% covered by Aetna based on the specific insurance plan and deductible. Contact us so we may guide you better. 

Why is Aetna Not Covering My Therapy? 

Aetna may deny therapy coverage for several common reasons: 

• Your annual deductible has not been met. 
• The specific therapy type is not included in your plan 

Does Aetna Cover Telehealth Or Virtual Therapy Options? 

Aetna generally covers both telehealth and virtual therapy sessions.7 For many plans, online mental health visits are covered the same as in-person appointments, so your copay or coinsurance is similar.

How Much Does Aetna Pay for Therapy in Wilmington? 

There is no fixed amount that Aetna pays for therapy sessions. The total cost may depend on your specific plan (e.g., deductible, coinsurance). Specific costs and coverage may include:

• Out-of-pocket Copays
• Deductibles 

References 

1. https://pmc.ncbi.nlm.nih.gov/articles/PMC13024174/  
2. https://www.aetna.com/insights/mental-health.html
3. https://www.aetna.com/individuals-families/mental-emotional-health/conditions.html   
4. https://www.aetna.com/about-us/login.html
5. https://www.aetna.com/individuals-families/member-rights-resources/member-services.html
6. https://nciom.org/wp-content/uploads/2025/09/Access-to-behavioral-health-issue-brief-download.pdf
7. https://www.aetna.com/individuals-families/health-insurance-through-work/telemedicine.html